5.1 For purchases from our Collection, we will contact you to arrange a delivery date when the furniture has been received into our warehouse. We must be able to deliver the furniture into your home within 2 to 3 months depending on the product. If we are unable to do so due to your default, we will make a charge for storing the furniture beyond this point, which is payable in advance. We will advise you of this charge at the relevant time. After the expiry of 3 months your order shall be cancelled and we shall return the balance of the monies due to you, less the non-refundable deposit and any storage charges payable.
5.2 We will deliver your goods on weekdays to any UK mainland address to your door, any deliveries inside the property is at the discretion of the delivery driver and we will not be liable for any consequent damage. Standard delivery is a one man delivery.
5.3 Any changes made by you to the content of your order will impact on your delivery date.
5.4 If you are unable, for whatever reason, to take delivery of your goods on the confirmed delivery date, we reserve the right to charge you further for any subsequent deliveries. At the current moment, if the delivery date is not acceptable and you come off the delivery route and will require a new delivery date then this could be up to 6 weeks wait, sometimes maybe over.
5.5 You are responsible for providing a safe and reasonable means of access from the public highway to the place of delivery. If our delivery staff considers that access is unsafe, then we will leave the goods in a safe place. You are obliged to provide any required parking permits in advance.
5.6 If we are unable to deliver the goods due to there being no safe or reasonable means of access to the place of delivery, we will leave the furniture in a safe place for the customer to take into the room of choice. if you feel that the furniture will not pass through and would like to cancel the order we shall be entitled to cancel your order and refund your payments less your non-refundable deposit (30%) and delivery charges.
5.7 If we accidentally damage goods in the course of delivery, then our liability for that damage is limited to the repair, refund or replacement of the goods or the value thereof.
5.8 Time of delivery is not of the essence in these Terms and Conditions of Trading. We will not be liable for any direct, indirect loss of profits or other financial loss, including storage charges or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Vintage Furniture Sofas or delay due to any reasonable rescheduling of delivery.
5.9 Deliveries that are not through a door at ground floor level and/or which involve the use of winches or similar equipment or are through windows or across terraces will incur additional charges to be agreed before delivery.
5.10 All 'Mainland UK Delivery' paid by customers is for a standard delivery, this will be determined by Vintage Furniture Sofas. If you require a specific date or time additional charges will apply and will be agreed before delivery.
5.11 For all 'International Orders' we will not be held responsible for any damages that may occur during transit if you have not requested Transit Insurance. It is your responsibility to check for damages before signing the Proof of Delivery.
5.12 Delivery to the following postcode areas may attract a slightly longer delivery lead-time: IV, AB, KY, DD, PH, PA, TR, EX, PL, TQ, DT, BH, SO, PO, BN, CT, GU, RH, TA.